Let Grow Lead Give help you manage the day-to-day of having employees so you can focus on guest satisfaction.
I have worked in the hospitality and retail industries for more than 25 years and have gained in-depth knowledge of HR practices. I spent the majority of those years leading HR initiatives and teams for big industry players, like Darden Restaurants (ever heard of them?), Holiday Inn Club Vacations, and Winn-Dixie Supermarkets.
I have worked with FOH, BOH, management, and support staff. Trust me when I say I have seen it all. One of the biggest mistakes I found is managers and employees not contacting HR soon enough.
My motto is, “Call early, call often.”
As a hospitality business owner or leader your number one priority is achieving guest satisfaction. And yet, putting out fires (figuratively, hopefully, not literally) seems to be all you have time to do. I get it!
However, when you take 5-minutes to call or email a quick heads up to your HR partner, you can mitigate employee-related challenges before they become issues.
P.S. My main goal in working with you is to deliver expert HR guidance, practices and processes to help you take the guesswork out of the management of employees, and keep you focused on growing your business, leading your teams, and giving great service to your guests.
Do not neglect to show hospitality to strangers, for by doing this some have welcomed angels as guests without knowing it. — Hebrews 13:2 CSB
